Think back to
how business was done before the onset of the 21st century. There
was no e-mail, Internet, mobile marketing, telecommuting, or smartphones. Now
communications are instantaneous, huge amounts of information move through e-mail
and the Internet, and powerful tools are in the hands of businesses and its employees.
Innovations in technology have improved operations with businesses of all sizes
and helped turn small local businesses into global businesses due to increase
in productivity.
Productivity
in General
Small businesses
need to wring every ounce of productivity out of their operations and
technology solutions help employees get tasks done more quickly. This may range
from printing out marketing materials to providing customer service through
online chat. The key is to keep employees focused when using technology and to
use it appropriately with the goal of saving time. A simple phone call with the
right hardware and updated software can work wonders for peak productivity.
Communication Gadgets and Applications
Cell phones have
become business necessities for proprietors and employees. These devices are
lifelines for staying in touch when on the road and responding to customer
inquiries in a timely manner. Smartphones raise the bar higher with access to
the Internet, e-mail, and business applications in a small hand held device. Advanced
types of SMS and social networking are other advances in communication that
keep small businesses connected to their customer bases and improve internal
communication within the business.
Marketing
Applications
Technology has
freed small businesses from the restrictions of print ads when it comes to
reaching new and existing customers. Internet marketing ranges from a simple
informational website, to advertising on search engines, to online selling and
purchasing. Newsletters, coupons, and business or product updates are normal
part and parcel of all business websites. Mobile marketing is a relatively new but
effective frontier that reaches people through text messaging, advertising on mobile applications, and offering branded applications that tie customers into
what is happening with the business in a fun and entertaining way.
Open-Source
Software
Open-source
software provides small business owners with alternatives to using mainstream
commercial applications in its daily management of their businesses.
Open-source software is attractive for many business owners because it
typically requires no financial investment and frequently has the flexibility
to fit perfectly with a business owner’s needs.
Time
Tracking Tools
From billing your clients hourly or for
monitoring hourly rates for employees, small business owners can find
significant value in keeping track of time. This has a number of benefits
including making your project estimates more accurate and helping you boost
your productivity. There are many time tracking tools available, including
desktop applications, online tools, and even services integrated into larger
project management software.
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